Terms & Conditions

Effective Date: February 16, 2026 • Last Updated: February 16, 2026

Company: HomeDaddy LLC • Ohio, United States

These Terms & Conditions (“Terms”) govern your access to and use of HomeDaddy LLC’s website, member portal, services, and subscription offerings (collectively, the “Services”).

By enrolling in a membership, accessing our platform, or using any HomeDaddy services, you agree to be legally bound by these Terms.

If you do not agree, you may not use the Services.

HomeDaddy is a home care coordination platform that provides:

• Annual Home Check-Up conducted by certified third-party professionals
• Dedicated HomeDaddy handyman services (non-licensed scope only)
• Access to vetted specialty service providers
• Project management for larger home improvement projects

HomeDaddy operates as a service coordinator and manager, not as a general contractor unless explicitly stated in writing.

We serve both subscription members and non-members who request one-time services. Service terms differ by customer type (see Sections 3 and 4 below).

A. Membership Plans

• Membership tiers include defined annual handyman hours and service structure. Details are provided at enrollment.
• Plans are billed annually unless otherwise specified.
• Unused hours do not roll over.
• Additional hours may be purchased separately.
• Minimum service order per visit may apply.

B. Cancellation Policy

• Members may cancel within the first month.
• A non-refundable fee may apply if the Home Check-Up has been completed or more than one service visit has occurred.
• After the initial cancellation window, membership remains active for the remainder of the annual term.

A. Service Availability

• Services are quoted individually based on scope, complexity, and location.
• Non-members do not receive an annual Home Check-Up, dedicated handyman hours, or membership benefits.
• Service availability is subject to handyman scheduling and capacity.

B. Service quotes & Acceptance

• HomeDaddy will provide a written quote for requested services. Quotes include:

- Scope of work description
- Estimated labor costs (base visit fee + hourly rate for additional time)
- Service date and time window (if available)
- Materials and/or parts costs (if applicable)
- Acceptance deadline

• Quotes are valid for 14 days from the date of issue unless otherwise stated.

• Non-member services require written acceptance of the quote before work begins.
• Quote acceptance may be provided via email reply, signed service agreement (digital or printed), or platform submission if ordered through HomeDaddy's online interface.

C. Pricing & Payment Terms

• Non-member services are billed at quoted rates only. Pricing includes:

- Base visit fee (applies to all service requests)
- Hourly labor rate for time on-site beyond the base fee
- Materials, parts, and specialty services as itemized in the quote

• Non-members must pay for services in two phases:

Phase 1 (Upfront): Non-members pay upfront for:

◦ 50% of estimated labor costs
◦ 100% of all material purchases required for the project

Phase 2 (Upon Completion): Non-members pay the remaining balance:

◦ Remaining 50% of labor costs
◦ Any additional labor charges incurred during the service

• Accepted payment methods include: credit card, debit card, ACH transfer, and check (if pre-arranged).

• Late payments may result in suspension of future services.

D. Minimum Service Requirement

• A 2-hour minimum service applies to all non-member service requests.

• Travel time and equipment setup may be included in hourly charges.

E. Service Changes & Additional Work

• Non-members may cancel a scheduled service with at least 72 hours' notice without penalty.

• Additional work will be charged at the agreed hourly rate plus materials.

• Verbal authorization is acceptable; however, a written change order is recommended.

F. Cancellation & Rescheduling (Non-Member Services)

• Non-members may cancel a scheduled service with at least 72 hours' notice without penalty.

• Cancellations with less than 72 hours' notice may incur a cancellation fee equal to the base visit fee plus any materials purchased.

• If work has already begun or preparatory work has been completed, HomeDaddy may charge for:

- Materials and supplies purchased on behalf of the project
- Administrative work (quote preparation, scheduling, coordination)
- Preparatory work (shopping, holding materials, site preparation)
- Labor already performed

These costs will be charged at the time of cancellation, regardless of whether cancellation falls within the 72-hour notice window.

• Rescheduling follows the same notice requirements as cancellation.

G. No Membership Features

Non-member one-time serices do not include:

-Annual Home Check-Up or Home Health Score
- Dedicated handyman partnership or priority scheduling
- Discounted rates or bundled service packages
- Membership-exclusive benefits or service tiers
- Rollover hours or service credits

The Home Check-Up is:

• A visual, non-invasive evaluation
• Conducted by certified third-party professionals
• Informational in nature
• Not a guarantee, warranty, or insurance policy

HomeDaddy does not warrant that all defects, hazards, or future failures will be identified.

The Home Health Score is an internal scoring system for informational and maintenance-planning purposes only and should not be relied upon for purchase, resale, safety, insurance, or investment decisions.

HomeDaddy professionals perform general handyman services within permitted scope.

They do not perform:

• Licensed electrical work
• Licensed plumbing work
• Structural modifications
• HVAC installation or repair
• Roofing replacement
• Work requiring specialized trade licensing unless separately contracted

Members are responsible for disclosing property conditions that may affect safety or service delivery.

HomeDaddy may connect members with vetted third-party contractors.

Important:

• These contractors are independent entities.
• They are not employees of HomeDaddy.
• HomeDaddy facilitates coordination and payment processing.
• While we vet providers, we do not guarantee workmanship outcomes beyond coordination and oversight responsibilities explicitly agreed upon.

For larger projects, HomeDaddy may:

• Collect and analyze bids
• Provide recommendations
• Coordinate scheduling
• Monitor project progress
• Facilitate communication

The member retains final approval authority over contractor selection and scope.

HomeDaddy is not liable for contractor performance beyond its role in reasonable coordination and oversight.

A. Subscription Members

Members agree to:

• Pay subscription fees as outlined at enrollment
• Pay additional service fees where applicable
• Authorize secure payment processing

Failure to make timely payments may result in suspension of services.

All payments are non-refundable except where explicitly stated.

B. Non-Member One-Time Services

Non-members agree to:

• Pay 50% of estimated labor costs and 100% of material costs upfront (Phase 1)
• Pay remaining balance upon completion of services (Phase 2)
• Authorize secure payment processing (including digital payment and ACH)
• Remit payment within the terms specified in the service agreement or invoice

Failure to make timely payments may result in suspension of future services and referral to collections if applicable.

To the fullest extent permitted by law, HomeDaddy shall not be liable for:

• Indirect or consequential damages
• Loss of property value
• Missed defects not visible during Home Check-Up
• Contractor negligence beyond coordination scope
• Force majeure events

Total liability shall not exceed:

• For subscription members: the amount paid by the member in the preceding twelve (12) months
• For non-members: the amount paid for the specific service in question

Services are provided “as is” and “as available.”

HomeDaddy disclaims:

• Implied warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Guarantee of uninterrupted or error-free platform performance

Use of Services is governed by our Privacy Policy dated February 16, 2026.

By using HomeDaddy, you consent to data collection and processing as outlined therein.

Members agree to:

• Provide accurate information
• Maintain safe working conditions
• Disclose known hazards
• Secure pets during service visits
• Maintain active utilities where necessary

HomeDaddy reserves the right to refuse or discontinue service in unsafe conditions.

All HomeDaddy materials, including:

• Home Health Score system
• Platform design
• Branding
• Content
• Inspection templates

Are the intellectual property of HomeDaddy LLC. Unauthorized reproduction or distribution is prohibited.

Any disputes arising from these Terms shall:

• Be governed by the laws of the State of Ohio
• Be resolved through binding arbitration in Ohio
• Waive participation in class-action lawsuits

Members agree to attempt informal resolution prior to arbitration.

A. Subscription Membership

HomeDaddy may suspend or terminate services for:

• Breach of Terms
• Non-payment
• Unsafe service conditions
• Fraudulent activity

Termination does not waive outstanding payment obligations.

B. Non-Member Services

HomeDaddy may refuse to accept or complete non-member service requests for:

• Unsafe working conditions
• Non-payment on previous services
• Scope requests outside permitted handyman services
• Fraudulent information or activity

HomeDaddy reserves the right to modify these Terms at any time.

Continued use of Services after updates constitutes acceptance.

HomeDaddy LLC

Ohio, United States

Email: info@homedaddy.co

If you have any questions or concerns, please contact us.

Email us at : info@homedaddy.co

Feature Subscription Member Non-Member (One-Time)
Billing Model Annual fixed subscription Per-service quotes
Handyman Hours Included annual hours Hourly rate per service (2-hour minimum)
Home Check-Up Annual included Not included
Dedicated Handyman Yes No
Priority Scheduling Yes Subject to availability
Pricing Tiered membership plans Custom quotes per request
Service Commitment Annual term No commitment
Cancellation 30-day window + annual term 72-hour notice (fees may apply)
Payment Terms Annual or installment 50% labor + 100% materials upfront; balance on completion
Best For Regular maintenance + check-ups Occasional repairs or one-off projects

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Terms & Conditions

Columbus, Ohio

Feature	Subscription Member	Non-Member (One-Time)
Billing Model	Annual fixed subscription	Per-service quotes
Handyman Hours	Included annual hours	Hourly rate per service (2-hour minimum)
Home Check-Up	Annual included	Not included
Dedicated Handyman	Yes	No
Priority Scheduling	Yes	Subject to availability
Pricing	Tiered membership plans	Custom quotes per request
Service Commitment	Annual term	No commitment
Cancellation	30-day window + annual term	72-hour notice (fees may apply)
Payment Terms	Annual or installment	50% labor + 100% materials upfront; balance on completion
Best For	Regular maintenance + check-ups	Occasional repairs or one-off projects