Home Maintenance in Ohio | HomeDaddy – One Expert, One Portal

Privacy Policy

Effective Date: February 16, 2026 • Last Updated: February 16, 2026

Company: HomeDaddy LLC • Ohio, United States

  • 1. Introduction

HomeDaddy LLC (“HomeDaddy,” “we,” “our,” or “us”) provides subscription-based home care and maintenance services, including Annual Home Check-Ups, Home Health Score reporting, dedicated handyman services, specialty contractor coordination, and project management.

This Privacy Policy explains:

  • • What information we collect
  • • How we collect it
  • • How we store and protect it
  • • When and why we share it
  • • Your rights regarding your information

By accessing or using our website, portal, mobile platform, or services, you agree to the practices described in this Privacy Policy.

  • 2. Information We Collect

A. Information You Provide Directly

  • • Full name
  • • Email Address
  • • Phone number
  • • Property address(es)
  • • Account login credentials
  • • Billing and payment information
  • • Service requests and maintenance preferences
  • • Uploaded photos or videos of home components
  • • Signed service agreements and acknowledgments
  • • Communications via email, portal messaging, SMS, or other channels

B.Home & Property Data

  • • Home Check-Up findings
  • • System and component condition data
  • • Documented defects and observations
  • • Maintenance history and service logs
  • • Project documentation and contractor reports
  • • Before-and-after photographs
  • • Repair and improvement recommendations

C.Automatically Called Information

  • • IP address
  • • Browser and device type
  • • Operating system
  • • Usage activity and page interactions
  • • Session timestamps
  • • Cookie and analytics data
  • 3. How We Use Your Information
  • • Deliver and manage subscription services
  • • Schedule and coordinate Home Check-Ups and handyman services
  • • Calculate and maintain your Home Health Score
  • • Coordinate specialty contractors and manage projects
  • • Process payments and maintain billing records
  • • Maintain your digital Home Health Record
  • • Provide service updates, reminders, and communications
  • • Improve platform functionality and service quality
  • • Enforce contractual agreements
  • • Prevent fraud, misuse, or unauthorized access
  • • Comply with legal obligations
  • 4. Legal Basis For Processing (United States)
  • • Performance of a contract (to provide services you request)
  • • Legitimate business interests (service improvement, fraud prevention, operations)
  • • Compliance with applicable federal and state laws
  • • Your consent where required
  • 5. Information Sharing & Disclosure

A. Service Providers & Contractors

  • • Certified third-party Home Check-Up professionals
  • • Dedicated HomeDaddy service professionals
  • • Licensed specialty contractors
  • • Project managers
  • • Payment processors
  • • Technology vendors (hosting, CRM, automation, analytics)

Contractors and vendors receive only the information necessary to perform their assigned services and are contractually obligated to protect such information.

B. Legal Requirements

  • • Comply with a law, subpoena, court order, or governmental request
  • • Enforce our agreements
  • • Protect the safety, rights, or property of HomeDaddy, its users, or the public

C. Business Transfers

If HomeDaddy undergoes a merger, acquisition, restructuring, or sale of assets, user information may be transferred as part of that transaction, subject to applicable confidentiality protections.

 
  • 6. Data Storage & Security
  • • Encrypted data transmission (SSL/TLS)
  • • Role-based internal access controls
  • • Secure cloud-hosted infrastructure
  • • Multi-factor authentication for administrative access
  • • Activity monitoring and audit logging
  • • Technology vendors (hosting, CRM, automation, analytics)

Home Check-Up records and Home Health Score data are stored within secure cloud environments. While we implement reasonable safeguards, no digital system can guarantee absolute security. Users are responsible for maintaining the confidentiality of their login credentials.

 
  • 7. Data Retention
  • • For the duration of active membership
  • • As necessary to provide historical Home Health records
  • • As required for legal compliance, dispute resolution, or enforcement

Home Health Records may be retained for continuity and documentation purposes unless deletion is required by law.

  • 8. Cookies & Analytics
  • • Improve website functionality
  • • Analyze usage trends
  • • Enhance user experience
  • • Measure service and marketing effectiveness

Users may adjust browser settings to limit or disable cookies; however, some features may not function properly without them.

 
  • 9. Third Party Links

Our platform may contain links to third-party websites or contractor platforms. HomeDaddy is not responsible for the privacy practices or content of external sites.

  • 10. User Rights
  • • Access your personal information
  • • Correct inaccurate information
  • • Request deletion of certain data
  • • Withdraw consent for non-essential communications

Requests may be submitted to: info@homedaddy.co. We may verify identity before fulfilling requests.

  • 11. Children's Privacy

HomeDaddy services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from minors.

 
  • 12. Communications
  • • Service confirmations
  • • Appointment reminders
  • • Membership updates
  • • Maintenance alerts
  • • Operational announcements

Marketing communications may be opted out of at any time via unsubscribe instructions.

 
  • 13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be reflected by a revised “Last Updated” date. Continued use of our services after changes constitutes acceptance of the updated policy.

 
 

HomeDaddy LLC, Ohio, United States

Email: info@homedaddy.co